When something is actually happening.
In an emergency, you don't think in levels and domains — you think in events. Playbooks pull from across the matrix into one before/during/after plan.
Grid-down: when the power doesn't come back
There was no warning. The lights are out, the radio is silent, and the outage is not on the utility map. Here is what to do in the first hour, the first day, the first week, and the week after that.
Hurricane preparation & evacuation
The cone is moving toward you. Landfall is five days out, then three, then twelve hours. Here is what to do at each stage — whether you are on the coast or six hours inland.
Household medical emergency
Someone in the house just got hurt or fell ill. EMS is coming, but the next ten minutes are yours. Here is what to do in the first sixty seconds, while you wait, and in the days after.
Wildfire evacuation
The smoke comes first. Then the warning. Then the order. Here is what to do before the season, when the alert hits your phone, and in the hour you have to leave.
Winter storm & extended power outage
The forecast calls for ice. The grid is going to fail. Here is what to do in the 48 hours before, during the outage, and in the days after.